This page was last updated on 2026-01-07
This Cookie Policy explains how Eflorist Ireland Ltd uses cookies and other similar tracking technologies (collectively, “cookies”) on our websites.
You can choose whether or not to accept cookies on your device. Eflorist needs your consent to use cookies, with the exception of those cookies that are necessary for Eflorist's website to function securely and correctly.
If you do not accept Eflorist's use of cookies, or if you have previously accepted our use and wish to change your choices, you can return to your cookie settings at any time. You can do this by clicking on “Cookie settings” at the bottom of the page. You may also need to change your browser settings and manually delete cookies to clear your device of previously placed cookies; see more in the “Manage cookie settings” section below. Please note that if you choose not to accept cookies, the functionality of certain parts of our website will be limited.
Eflorist is the controller for the processing of your personal data and we process your personal data when using cookies in accordance with applicable law, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the e-Privacy directive 2002/58/EC. We encourage you to read this Cookie Policy in full to ensure that you are informed about and understand how we process your personal data when we use cookies.
Please note that this Cookie Policy applies to and is applied to all websites owned and operated by Eflorist from time to time (together the “Website”), including:
We care about your privacy and want you to feel confident about our processing of your personal data when you visit the Website. We work with data protection issues on a daily basis and also have a Data Protection Officer to ensure that we comply with data protection legislation. If you have any questions regarding the processing of your personal data, you are welcome to contact us using the contact details below. You can request that your query be reviewed by Eflorist’s Data Protection Officer by stating this in your request to us.
Eflorist Ireland Ltd
Corporate ID number: 339 719
Postal address: Suite 1 & Suite 2 Stepnell House Tollgate, Chandler's Ford, Eastleigh, England, SO53 3LU
E-mail: [email protected]
When we process your personal data through cookies, you as a data subject have several rights under the GDPR. These rights are briefly described below. If you would like to read more about your rights, please visit the website of the Data Protection Commission (DPC) via the link stated in connection with each right.
To exercise your rights, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You have the right to receive information about how Eflorist processes your personal data. Such information is provided through this Cookie Policy when your personal data is collected and is always available on the Website. You are also entitled to receive specific information if a personal data breach occurs that is likely to result in a high risk to your rights and freedoms.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You can read more about your right to information on the Data Protection Commission (DPC) website.
You have the right to obtain access to a copy of the personal data that Eflorist processes about you through cookies (a so-called “data subject access request”). Your right of access is not absolute; in some cases, there are provisions in law that prevent us from disclosing certain information to you, for example the Act (2018:218) with supplementary provisions to the EU General Data Protection Regulation. Under certain circumstances, Eflorist may also refuse your request for access, for example if you request access to your personal data many times within a short period.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You can read more about your right of access on the Data Protection Commission (DPC) website.
You have the right to have inaccurate personal data rectified or to have incomplete personal data completed. The right to rectification applies both to personal data collected from you, from third parties or public sources and to personal data created by Eflorist.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist.
You can read more about your right to rectification on the Data Protection Commission (DPC) website.
You have the right to request the erasure of your personal data, for example when it is no longer necessary for the purpose for which it was collected. In some cases, however, there may be circumstances that limit your right to erasure, for example if you have entered into an agreement with us that requires us to process your personal data. There are also legal obligations that prevent us from erasing certain information even after any relationship with us has ended. These obligations arise, among other things, from bookkeeping legislation and consumer protection legislation. In such cases, we ensure that such personal data is not processed for any other purpose than to enable us to comply with these obligations, and we also restrict access to such personal data for Eflorist’s employees where necessary.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You can read more about your right to erasure on the Data Protection Commission (DPC) website.
You have the right to request that our processing of your personal data be restricted. A restriction may be made, for example, if you believe that the personal data we process about you is inaccurate and you have requested rectification. During the time we are verifying whether the personal data is correct, you can request that we restrict our processing of your personal data.
Further situations where you have the right to restriction include if you consider our processing of your personal data to be unlawful, when we no longer need the personal data but you need it in order to establish, exercise or defend legal claims, or if you have objected to processing based on a balancing of interests (i.e. our legitimate interest). In the latter case, you can request that we restrict our processing of your personal data during the time we handle your objection.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You can read more about your right to restriction on the Data Protection Commission (DPC) website.
You have the right to object at any time to our processing of your personal data where we base the processing on a balancing of interests as legal basis (i.e. our legitimate interest). Continued processing of your personal data then requires that we demonstrate compelling legitimate grounds for the specific processing.
You always have the right to object at any time to direct marketing without any balancing of interests. Where our direct marketing is carried out digitally, you can always unsubscribe from future mailings by clicking on the “unsubscribe link” in the relevant communication.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
You can read more about your right to object on the Data Protection Commission (DPC) website.
The right to move personal data is called the right to data portability in the GDPR. If you have consented to providing your personal data to us, or if you have provided the personal data to us in connection with an agreement, you have the right to request the data and receive it in a machine-readable format so that you can transfer your personal data yourself. You may also request that we transfer the personal data to another controller, for example another e-retailer. Eflorist is only obliged to transfer the personal data if it is technically feasible.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
Where you have given your consent, you have the right to withdraw that consent at any time. If you have consented to our use of cookies and other tracking technologies via our cookie banner, you can always withdraw your consent or change your choice in our cookie settings.
To exercise this right, you can always contact us using our contact details, which you will find above under the heading “Contact details for Eflorist”.
If you consider that we process your personal data in breach of the GDPR, you have the right to lodge a complaint with Data Protection Commission (DPC) using the following contact details:
Data Protection Commission
Telephone number: (01) 765 01 00 or 1800 437 737
Postal address: 6 Pembroke Row, Dublin 2, D02 X963
Web site: https://dataprotection.ie/en
In order for us to be able to accommodate the exercise of your rights, we also need to process your personal data for this purpose. This means that, in addition to processing your personal data for the purposes described in the Cookie Banner/Cookie settings, we will also retain the relevant personal data in order to fulfil this purpose. We store your personal data for this purpose, i.e. to fulfil your rights under the GDPR, for as long as we store your personal data for the original purpose. We base this processing on Article 6.1(c) GDPR, i.e. Eflorist’s legal obligation to comply with the provisions of the GDPR.
In certain circumstances, it may be necessary for us to share your personal data with external parties in order for us to conduct our business, for example we may share data with our suppliers where we need access to systems, functions or other services they provide that we cannot develop or supply ourselves. In such cases, we implement all reasonable and appropriate technical, legal and organisational measures to ensure that your personal data is handled securely and with an adequate level of protection.
In most cases, the recipient of your personal data is a company that may only process the personal data on behalf of Eflorist and in accordance with Eflorist’s instructions, so-called “processors”, with whom we have concluded data processing agreements. In the following list, you will find the categories of recipients with whom we may share your personal data.
We share your personal data with providers that supply functional cookies helping us to offer a secure, stable and user-friendly website. Through these cookies, the providers may process information such as your IP address, device and browser information, language and other settings, as well as information about how you use different functions on the website. These providers normally act as our processors and may only process your personal data on our instructions and for the purposes described here.
We use providers of analytical cookies to better understand how our website is used and to improve its content, performance and user experience. These cookies allow the providers to collect information such as how often you visit the website, which pages you visit and which links you click on, as well as information about your device and browser. The data is usually aggregated and used to generate statistics and reports about website usage.
We also transfer your personal data to providers of marketing cookies that help us and our partners show you relevant adverts and tailored content on our website and on other websites and platforms. Through these cookies, the providers may collect information about your use of our website and combine it with information from other sources, for example to create interest profiles or target specific audiences. This may include information about which pages you visit, which products or services you are interested in, identifiers linked to your device or browser and online behaviour over time.
When we use necessary cookies and when you consent to the use of cookies other than necessary cookies, this means that we process your personal data, more specifically, for example, your IP address, data that tracks visitor behavior, information from browsers, and user IDs. Some third-party cookie providers are based outside the EU/EEA area, in so-called “third countries.”
Some third-party cookie providers are based outside the EU/EEA area, in so-called “third countries”. This means that when you consent to the placement of third-party cookies, your personal data may be transferred to a third country. The EU General Data Protection Regulation (2016/679) (“GDPR”) does not apply in third countries, which may entail an increased risk from a privacy perspective. To minimise such privacy risks, we only transfer your personal data to a third country if an approved transfer mechanism and additional safeguards are in place to ensure that your personal data is protected at least as strongly as when it is processed within the EU/EEA.
A transfer mechanism is approved if any of the following circumstances apply:
We always carry out a risk assessment before a transfer to a third country takes place and implement both technical and organisational safeguards to ensure an appropriate level of protection.
Read more about how we process personal data in our privacy policy here: https://www.eflorist.ie/privacy-policy
Eflorist implements a range of technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, unauthorised disclosure, alteration or destruction. By combining organisational security measures such as access restrictions and procedures in the event of personal data breaches with technical security measures such as firewalls and encryption, we have created a robust security solution for the protection of your personal data. Eflorist is committed to continuously developing our information security in order to protect your personal data.
You can change your choices and adjust your cookie settings at any time directly on all pages of the website. You can do this by clicking on the “Cookie settings” link at the bottom of the page. If you choose to opt out of any category of cookies, they will be disabled and will no longer collect information.
You can delete specific cookies from your device in your browser at any time. You can also disable the ability for Eflorist to save cookies in your browser via our websites. Go to the “Help” option in your browser for instructions on how to delete or disable cookies. Please note that if you choose to disable cookies, you will not be able to use all the features on Eflorist’s websites.
For more information on how to disable cookies, please refer to your browser's instructions:
If you have any questions about our use of cookies, please contact us at the following email address: [email protected]
Our cookie policy may be updated in the future. The latest version is always available on our website.
You can read more about cookies and your rights on the Data Protection Commission (DPC) website, which you can find here.